Pylon
YC W23 · Active · The Agentic Support Platform purpose-built for B2B.
Competitors
| Company | Category | Status | Program |
|---|---|---|---|
 WavelengthShared: customer success, customer support, purposeActiveAI | AI | Active | YCW24 |
 OpenSightShared: customer success, customer support, resolvingInactiveAI | AI | Inactive | YCW23 |
 ParabolicShared: customer success, customer support, responseInactiveAI | AI | Inactive | YCW23 |
 ParahelpShared: customer success, customer support, evenActiveAI | AI | Active | YCS24 |
 ChatwootShared: customer success, customer support, interactionActiveAI, Devtools | AI, Devtools | Active | YCW21 |
Adjacent
| Company | Category | Status | Program |
|---|---|---|---|
 Clad LabsShared: customer success, customer supportActiveAI | AI | Active | YCF25 |
 RulebaseShared: customer success, customer support, interactionActiveAI | AI | Active | YCF24 |
 IntrycShared: customer success, customer support, interactionActiveAI, Data | AI, Data | Active | YCS24 |
 AtlasShared: customer success, customer support, channelActiveAI | AI | Active | YCW22 |
 NateroShared: customer success, b2b, accountAcquiredOther | Other | Acquired | YCS12 |
Also from W23 in AI
All of W23
About Pylon
Pylon is the only agentic support platform, purpose-built for B2B companies. For leaders scaling AI-native support teams, Pylon lets humans and agents collaborate on customer work – investigating, resolving, and acting on every signal across every channel that matters. Unlike platforms built before the AI era, Pylon enriches every interaction with deep account-level context, automates the low impact customer work, and surfaces answers before your team even has to ask. The result: faster responses, happier customers, and a system that continuously improves itself. Hundreds of fast-growing YC companies of all sizes like Retool, Hightouch, and Deel use Pylon to manage their customers. Learn more at usepylon.com
- YC batch
- W23 · Winter 2023
- Status, per YC
- Active
- Category
- AI
- Team size
- 120
- Location
- Bridgeton, MO, USA
- Checked
- 1h ago
YC tags: B2B, Customer Success, Customer Support, AI
Pylon: questions
Which YC batch was Pylon in?
Pylon was in Y Combinator's Winter 2023 batch (W23).
Is Pylon still active?
Y Combinator lists Pylon as active.
Where is Pylon based?
Pylon lists Bridgeton, MO, USA as its location on YC's directory.
Sources: each program's public company list, read twice a week. Not affiliated with Y Combinator or any other program. Logos via logo.dev; trademarks belong to their owners.