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Pylon

Active · The Agentic Support Platform purpose-built for B2B.

17signal of 100 · rising 5
  • team of 120Team size · YC's directory+10.8
  • went through YCProgram · this site+4
  • hiringHiring · Titles (titles.fru.dev), YC+2

A sum of public facts, not a judgement and not investment advice.

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About Pylon

Pylon is the only agentic support platform, purpose-built for B2B companies. For leaders scaling AI-native support teams, Pylon lets humans and agents collaborate on customer work – investigating, resolving, and acting on every signal across every channel that matters. Unlike platforms built before the AI era, Pylon enriches every interaction with deep account-level context, automates the low impact customer work, and surfaces answers before your team even has to ask. The result: faster responses, happier customers, and a system that continuously improves itself. Hundreds of fast-growing YC companies of all sizes like Retool, Hightouch, and Deel use Pylon to manage their customers. Learn more at usepylon.com

YC batch
W23 · Winter 2023
Status, per YC
Active
Category
AI
Team size
120
Location
San Francisco, CA, USA
Checked
10h ago

YC tags: B2B, Customer Success, Customer Support, AI

Changes seen

TagsOct 19, 2026

Newly tagged AI; no longer tagged Artificial Intelligence.

HeadquartersOct 5, 2026

Moved its headquarters from Bridgeton, MO, USA to San Francisco, CA, USA.

TagsOct 5, 2026

Newly tagged Artificial Intelligence; no longer tagged AI.

Pylon in W23: 274 companies, 69% AI

Pylon: questions

Which YC batch was Pylon in?

Pylon was in Y Combinator's Winter 2023 batch (W23).

Is Pylon still active?

Y Combinator lists Pylon as active.

Where is Pylon based?

Pylon lists San Francisco, CA, USA as its location on YC's directory.