Why it ranks
How the rank works- team of 120Team size · YC's directory+10.8
- went through YCProgram · this site+4
- hiringHiring · Titles (titles.fru.dev), YC+2
A sum of public facts, not a judgement and not investment advice.
Competitors
| Company | Category | Status | Program |
|---|---|---|---|
| AI | Active | YCW24 | |
| AI | Inactive | YCW23 | |
| AI | Active | YCS24 | |
| AI, Devtools | Active | YCW21 | |
| AI | Inactive | YCW23 |
Adjacent
| Company | Category | Status | Program |
|---|---|---|---|
| AI | Active | YCF25 | |
| AI, Data | Active | YCS24 | |
| AI | Active | YCF24 | |
| AI | Inactive | YCW22 | |
| AI | Active | YCF26 |
Also from W23 in AI
All of W23About Pylon
Pylon is the only agentic support platform, purpose-built for B2B companies. For leaders scaling AI-native support teams, Pylon lets humans and agents collaborate on customer work – investigating, resolving, and acting on every signal across every channel that matters. Unlike platforms built before the AI era, Pylon enriches every interaction with deep account-level context, automates the low impact customer work, and surfaces answers before your team even has to ask. The result: faster responses, happier customers, and a system that continuously improves itself. Hundreds of fast-growing YC companies of all sizes like Retool, Hightouch, and Deel use Pylon to manage their customers. Learn more at usepylon.com
- YC batch
- W23 · Winter 2023
- Status, per YC
- Active
- Category
- AI
- Team size
- 120
- Location
- San Francisco, CA, USA
- Checked
- 10h ago
YC tags: B2B, Customer Success, Customer Support, AI
Changes seen
Pylon: questions
Which YC batch was Pylon in?
Pylon was in Y Combinator's Winter 2023 batch (W23).
Is Pylon still active?
Y Combinator lists Pylon as active.
Where is Pylon based?
Pylon lists San Francisco, CA, USA as its location on YC's directory.