Berry
YC W23 · Active · Scale customer success and onboarding with AI
Competitors
| Company | Category | Status | Program |
|---|---|---|---|
 NateroShared: customer success, scale, combineAcquiredOther | Other | Acquired | YCS12 |
 Onboard.ioShared: customer success, onboarding, worldsActiveOther | Other | Active | YCW22 |
 SeroShared: customer success, onboardingActiveAI | AI | Active | YCW22 |
 RulebaseShared: customer success, onboarding, accountActiveAI | AI | Active | YCF24 |
 InnertrendsShared: onboarding experience, saasNot statedAI, Devtools | AI, Devtools | Not stated | 500 GlobalGA 25 |
Adjacent
| Company | Category | Status | Program |
|---|---|---|---|
 WavelengthShared: customer success, experience, operationsActiveAI | AI | Active | YCW24 |
 OpenSightShared: customer success, scale, offersInactiveAI | AI | Inactive | YCW23 |
 ZaamShared: onboarding, saas, operationsInactiveOther | Other | Inactive | YCW20 |
 ChatwootShared: customer success, account, experienceActiveAI, Devtools | AI, Devtools | Active | YCW21 |
 PylonShared: customer success, account, operationsActiveAI | AI | Active | YCW23 |
Also from W23 in AI
All of W23| Company | Category | Status |
|---|---|---|
 ArigladKnowledge base maintenance on auto-pilotActiveAI | AI | Active |
 CluesoCreate beautiful videos & docs for any product or process in minutesActiveAI, Devtools | AI, Devtools | Active |
 FrigadeAI-powered product assistance for modern software teamsActiveAI, Devtools | AI, Devtools | Active |
 ParabolicAI assistant for customer supportInactiveAI | AI | Inactive |
 VocodeOpen source Voice AIAcquiredAI, Devtools | AI, Devtools | Acquired |
 Yuma AIThe AI Support Agent for EcommerceActiveAI | AI | Active |
About Berry
Berry offers an AI CSM that scales customer success for SaaS companies. Every post-sales organization faces the challenge of scaling customer success without having to hire more. Berry combines the best of the two worlds - taking the white-glove onboarding experience and offering it at scale. Our AI CSM onboards, trains and grows accounts for you non-stop. It’s a 10x hire to your team - at a fraction of the cost.
- YC batch
- W23 · Winter 2023
- Status, per YC
- Active
- Category
- AI
- Team size
- 8
- Location
- San Francisco, CA, USA; Remote
- Checked
- 1h ago
YC tags: Artificial Intelligence, Generative AI, Customer Success, AI, Conversational AI
Berry: questions
Which YC batch was Berry in?
Berry was in Y Combinator's Winter 2023 batch (W23).
Is Berry still active?
Y Combinator lists Berry as active.
Where is Berry based?
Berry lists San Francisco, CA, USA; Remote as its location on YC's directory.
Sources: each program's public company list, read twice a week. Not affiliated with Y Combinator or any other program. Logos via logo.dev; trademarks belong to their owners.