Atlas

YC W22 · Active · Modern customer support platform replacement for Intercom and Zendesk

Competitors

Companies closest to Atlas
Company	Category	Status	Program
ChatwootShared: customer service, customer success, customer supportActiveAI, Devtools	AI, Devtools	Active	YCW21
LetterbookShared: customer service, customer support, intercomActiveAI	AI	Active	YCS23
RulebaseShared: customer service, customer success, customer supportActiveAI	AI	Active	YCF24
ParahelpShared: customer service, customer success, customer supportActiveAI	AI	Active	YCS24
Clad LabsShared: customer success, customer support, slackActiveAI	AI	Active	YCF25

Adjacent

Companies next to Atlas
Company	Category	Status	Program
ArigladShared: customer service, customer success, customer supportActiveAI	AI	Active	YCW23
OpenShared: customer service, customer support, smsActiveAI, Devtools	AI, Devtools	Active	YCW24
OpenSightShared: customer success, customer support, operationsInactiveAI	AI	Inactive	YCW23
ParabolicShared: customer success, customer supportInactiveAI	AI	Inactive	YCW23
FirstSupport.aiShared: customer support, zendesk, operationsActiveAI	AI	Active	YCW21

Also from W22 in AI

All of W22

Company	Category	Status
NaraAnswer 70% of your support and sales questions. InstantlyAcquiredAI	AI	Acquired
SeroIntelligent Customer Implementation Platform for B2BActiveAI	AI	Active
AgaveAI Financial Operations for ConstructionActiveAI	AI	Active
AgencyAgency replaces traditional security and compliance headcount with AI.ActiveAI	AI	Active
AirworkOn-demand labour that's actually goodActiveAI	AI	Active
AndiAI Search for the Next GenerationActiveAI, Data, Devtools	AI, Data, Devtools	Active

About Atlas

Atlas is a modern, all-in-one customer support platform that is built with AI first. We help you solve your customers problems faster by understanding them more completely with a suite of customer tools like session recording, bug tracking, and event feeds. You can think of us as the next generation Zendesk / Intercom combined with Log Rocket and Linear. Learn More: https://atlas.so/ Products: - Chat Widget - Ticketing - Omni channel Support (chat, email, WhatsApp, Slack Connect, and SMS) - Customer Timeline - Session Recording - Help Center - AI Chatbot - Customer Insights

YC batch: W22 · Winter 2022
Status, per YC: Active
Category: AI
Team size: 18
Location: San Francisco, CA, USA; Remote
Checked: 35m ago

YC tags: SaaS, B2B, Customer Success, Customer Service, Customer Support

Atlas in W22: 398 companies, 44% AI

Atlas: questions

Which YC batch was Atlas in?

Atlas was in Y Combinator's Winter 2022 batch (W22).

Is Atlas still active?

Y Combinator lists Atlas as active.

Where is Atlas based?

Atlas lists San Francisco, CA, USA; Remote as its location on YC's directory.

Sources: each program's public company list, read twice a week. Not affiliated with Y Combinator or any other program. Logos via logo.dev; trademarks belong to their owners.