Top accelerator startups

Startups14,448Programs29

14,448 startups · 29 programs

FirstSupport.ai

Active · AI Assistant for Customer Support

WebsiteYC profile

Why it ranks

How the rank works
8signal of 100 · rising 2
  • went through YCProgram · this site+4
  • team of 4Team size · YC's directory+3.6

A sum of public facts, not a judgement and not investment advice.

Competitors

AILetterbookShared: knowledge base, customer support, zendeskYC S23San FranciscoStartup →AIYuma AIShared: support agent, customer support, ai assistantYC W23BostonStartup →AIAcquiredPercept.AIShared: support agent, customer support, languageYC S17San FranciscoStartup →AIAcquiredForethoughtShared: customer supportSPC 2018San FranciscoStartup →AIInactiveParabolicShared: customer support, assistantYC W23San FranciscoStartup →OtherOmiliaShared: customer support, agentStartup →OtherCapacityShared: customer support, agentStartup →OtherSmallest.aiShared: customer support, agentStartup →
Companies closest to FirstSupport.ai
Company
LetterbookShared: knowledge base, customer support, zendeskYC S23ActiveAI
Yuma AIShared: support agent, customer support, ai assistantYC W23 +1ActiveAI
Percept.AIShared: support agent, customer support, languageYC S17AcquiredAI
ForethoughtShared: customer supportSPC 2018 +1AcquiredAI
ParabolicShared: customer support, assistantYC W23InactiveAI
Omilianot in a program hereShared: customer support, agentElsewhereOther
Capacitynot in a program hereShared: customer support, agentElsewhereOther
Smallest.ainot in a program hereShared: customer support, agentElsewhereOther

Adjacent

AIOpenShared: customer support, ai assistant, poweredYC W24AmmanStartup →AIParahelpShared: support agent, customer support, ticketYC S24San FranciscoStartup →AIDuckieShared: support agent, customer supportYC W24San FranciscoStartup →AIChatwootShared: customer support, zendesk, poweredYC W21San FranciscoStartup →AIInactiveAtlasShared: customer support, zendesk, operationsYC W22San FranciscoStartup →
Companies next to FirstSupport.ai
Company
OpenShared: customer support, ai assistant, poweredYC W24ActiveAI, Devtools
ParahelpShared: support agent, customer support, ticketYC S24ActiveAI
DuckieShared: support agent, customer supportYC W24ActiveAI, Devtools
ChatwootShared: customer support, zendesk, poweredYC W21ActiveAI, Devtools
AtlasShared: customer support, zendesk, operationsYC W22InactiveAI

Also from W21 in AI

All of W21
AIAvocadoAI-Native Restaurant POSYC W21San FranciscoStartup →AIPangea.appHire Fractional Marketing + Design TalentYC W21New York CityStartup →AIInactivePlatypusThe Distributed Data Operating SystemYC W21San FranciscoStartup →AIWaydevEngineering intelligence for AI transformationYC W21BucharestStartup →AIAbacumThe AI-native FP&A platform that helps Finance teams drive business…YC W21New York CityStartup →AIAlineaAutomated investing for the next generation 💸YC W21New York CityStartup →
Company
AvocadoAI-Native Restaurant POSteam of 4ActiveAI
Pangea.appHire Fractional Marketing + Design Talentteam of 3hiringActiveAI
PlatypusThe Distributed Data Operating Systemteam of 3InactiveAI, Data
WaydevEngineering intelligence for AI transformationteam of 13hiringActiveAI, Data
AbacumThe AI-native FP&A platform that helps Finance teams drive business…team of 125hiringActiveAI
AlineaAutomated investing for the next generation 💸team of 12hiringActiveAI

About FirstSupport.ai

FirstSupport is an AI-powered assistant for customer support. We give AI superpowers to support agents so they can reply quicker, understand multiple languages, get information quickly from knowledge base, summarize ticket in one click, get weekly customer support report, and many more. Available on Zendesk.

YC batch
W21 · Winter 2021
Status, per YC
Active
Category
AI
Team size
4
Location
Bandung, West Java, Indonesia; Remote
Checked
10h ago

YC tags: SaaS, B2B, Customer Support, AI, AI Assistant

Changes seen

TagsOct 19, 2026

Newly tagged AI; no longer tagged Artificial Intelligence.

Source ↗

FirstSupport.ai in W21: 336 companies, 30% AI

FirstSupport.ai: questions

Which YC batch was FirstSupport.ai in?

FirstSupport.ai was in Y Combinator's Winter 2021 batch (W21).

Is FirstSupport.ai still active?

Y Combinator lists FirstSupport.ai as active.

Where is FirstSupport.ai based?

FirstSupport.ai lists Bandung, West Java, Indonesia; Remote as its location on YC's directory.