Open
YC W24 · Active · Enterprise AI customer support
Competitors
| Company | Category | Status | Program |
|---|---|---|---|
 ParahelpShared: customer service, customer support, conversational aiActiveAI | AI | Active | YCS24 |
 LetterbookShared: customer service, customer support, emailActiveAI | AI | Active | YCS23 |
 ChatwootShared: customer service, customer support, whatsappActiveAI, Devtools | AI, Devtools | Active | YCW21 |
 Yuma AIShared: customer support, conversational ai, ai assistantActiveAI | AI | Active | YC +1W23 |
 AtlasShared: customer service, customer support, smsActiveAI | AI | Active | YCW22 |
Adjacent
| Company | Category | Status | Program |
|---|---|---|---|
 NaraShared: customer service, customer support, ai assistantAcquiredAI | AI | Acquired | YCW22 |
 RulebaseShared: customer service, customer support, smsActiveAI | AI | Active | YCF24 |
 FirstSupport.aiShared: customer support, ai assistant, poweredActiveAI | AI | Active | YCW21 |
 MindedShared: customer support, ai assistant, currentlyActiveAI, Devtools | AI, Devtools | Active | YCS23 |
 Clad LabsShared: customer support, emailActiveAI | AI | Active | YCF25 |
Also from W24 in AI
All of W24
About Open
Open is an AI-powered, all-in-one customer support and communication platform — used in production by: Print.com, Mollie.com, Viva.com, More.com, Orderchamp.com, OneCarNow.com, and other major enterprise companies. We specialize in solving and automating complex support cases across email, web, phone, SMS, and WhatsApp. We’re a research-based company currently working on releasing Support-Bench, the world’s most comprehensive AI customer support benchmark. Our team consists of +3 programming language builders, a nationwide cybersecurity competition winner at age 16, and a dentist.
- YC batch
- W24 · Winter 2024
- Status, per YC
- Active
- Category
- AI, Developer tools
- Team size
- 21
- Location
- Amman, Amman Governorate, Jordan
- Checked
- 4h ago
YC tags: Generative AI, Customer Service, Customer Support, Conversational AI, AI Assistant
Open: questions
Which YC batch was Open in?
Open was in Y Combinator's Winter 2024 batch (W24).
Is Open still active?
Y Combinator lists Open as active.
Where is Open based?
Open lists Amman, Amman Governorate, Jordan as its location on YC's directory.
Sources: each program's public company list, read twice a week. Not affiliated with Y Combinator or any other program. Logos via logo.dev; trademarks belong to their owners.