Lapel

Active · Infrastructure to power every customer interaction.

YC X25

Website YC profile

Why it ranks

How the rank works

10signal of 100 · rising 7

team of 15Team size · YC's directory+6.2
went through YCProgram · this site+4

A sum of public facts, not a judgement and not investment advice.

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About Lapel

Lapel is bringing hospitality to the internet. Great service means knowing your customers and making every interaction count. Online, that gets harder as a company grows. Customer context is scattered across systems, leaving teams to piece it together. Lapel unifies that data into a real-time picture of every account and helps teams turn what they know into coordinated action across the customer journey. The result is faster decisions, more proactive service, and interactions that feel personal at scale. We call it hospitality at scale. Learn more at lapel.com.

YC batch: X25 · Spring 2025
Status, per YC: Active
Category: AI
Team size: 15
Location: San Francisco, CA, USA
Checked: 8d ago

YC tags: Artificial Intelligence, Customer Success, Sales, Customer Support

Changes seen

Changes to Lapel seen by the refresh
Change	Seen
Listed in YC X25	Oct 5, 2026yesterday

Lapel in X25: 144 companies, 89% AI

Lapel: questions

Which YC batch was Lapel in?

Lapel was in Y Combinator's Spring 2025 batch (X25).

Is Lapel still active?

Y Combinator lists Lapel as active.

Where is Lapel based?

Lapel lists San Francisco, CA, USA as its location on YC's directory.