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Fogbender

Active · Customer support tool purpose-built for companies that sell APIs

8signal of 100 · rising 2
  • team of 6Team size · YC's directory+4.4
  • went through YCProgram · this site+4

A sum of public facts, not a judgement and not investment advice.

Competitors

Companies closest to Fogbender
Company
ChatwootShared: customer support, intercom, zendeskYC W21ActiveAI, Devtools

Adjacent

Also from W22 in Developer tools

All of W22

About Fogbender

Fogbender helps B2B companies support customer teams: think Intercom meets Slack's shared channels. Today, all customer software is explicitly or implicitly designed for helping individuals, not teams. This is forcing B2B companies - who sell products to teams, not individuals - to augment their default customer support platform (Zendesk, Intercom, Front, etc) with a second, "unofficial", system: Slack's shared channels. This causes a number of operational and logistical difficulties for both vendors and their customers, resulting in added costs, inefficiencies, and lost opportunities. With Fogbender, B2B vendors embed a team-to-team messaging widget directly on their customer dashboard, where all users belonging to an account can - with no additional authentication - 1) see a list of currently-open issues 2) participate in conversations with their own team and the vendor, and 3) search all historical discussions.

YC batch
W22 · Winter 2022
Status, per YC
Active
Category
Developer tools
Team size
6
Location
Truckee, CA, USA; Remote
Checked
7h ago

Fogbender in W22: 398 companies, 45% AI

Fogbender: questions

Which YC batch was Fogbender in?

Fogbender was in Y Combinator's Winter 2022 batch (W22).

Is Fogbender still active?

Y Combinator lists Fogbender as active.

Where is Fogbender based?

Fogbender lists Truckee, CA, USA; Remote as its location on YC's directory.