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14,448 startups · 29 programs

Observe.AI

Active · Contact center AI platform.

16signal of 100 · rising 3
  • team of 240Team size · YC's directory+12.4
  • went through YCProgram · this site+4

A sum of public facts, not a judgement and not investment advice.

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About Observe.AI

Observe.AI, a leader in Contact Center AI, transforms customer experiences and improves agent performance by helping top brands analyze 100% of calls and streamline quality assurance workflows. With Observe.AI, businesses transcribe every call with high accuracy and coach agents while gaining full visibility into their customer service operations. Observe.AI brings the power of agent assistance, automatic speech recognition, and Natural Language Processing (NLP) to modern contact centers and their frontline teams. Observe.AI is trusted by more than 150 customers and partners, including Root Insurance, Alcon Laboratories, Tripadvisor, and Pearson. Backed by Menlo Ventures, Next47, NGP Capital, Scale Ventures, Nexus Ventures, Emergent Ventures, Steadview Capital, 01 Ventures and Y-Combinator, Observe.AI’s headquarters is in San Francisco with an office in Bangalore, India. For more information, visit www.observe.ai.

YC batch
W18 · Winter 2018
Status, per YC
Active
Category
AI
Team size
240
Location
San Francisco, CA, USA
Checked
10h ago

YC tags: SaaS, Customer Service, AI

Observe.AI in W18: 146 companies, 26% AI

Observe.AI: questions

Which YC batch was Observe.AI in?

Observe.AI was in Y Combinator's Winter 2018 batch (W18).

Is Observe.AI still active?

Y Combinator lists Observe.AI as active.

Where is Observe.AI based?

Observe.AI lists San Francisco, CA, USA as its location on YC's directory.